{"id":1647,"date":"2024-04-28T02:55:02","date_gmt":"2024-04-28T00:55:02","guid":{"rendered":"https:\/\/www.service-public.pf\/dgae\/?page_id=1647"},"modified":"2024-05-23T07:56:54","modified_gmt":"2024-05-23T05:56:54","slug":"garantie-legale-de-conformite","status":"publish","type":"page","link":"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-legale-de-conformite\/","title":{"rendered":"Garantie l\u00e9gale de conformit\u00e9"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left center;--awb-background-blend-mode:overlay;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:30px;--awb-padding-left:40px;--awb-background-image:linear-gradient(141deg, rgba(255,255,255,0) 20%,var(--awb-color3) 50%),url(https:\/\/www.service-public.pf\/dgae\/wp-content\/uploads\/sites\/44\/2024\/05\/Garanties.jpg);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"awb-background-pattern\" style=\"background-image:  url();opacity: 1 ;background-size:100px;mix-blend-mode:normal;\"><\/div><div class=\"awb-background-mask\" style=\"background-image:  url();opacity: 1 ;transform: scale(1, 1);mix-blend-mode:normal;\"><\/div><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:45px;--awb-padding-bottom:45px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:50px;--awb-text-color:var(--awb-color1);--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:500;\"><p>Garantie l\u00e9gale de conformit\u00e9<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:var(--awb-color3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:6px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:8px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-font-size:16px;--awb-text-hover-color:var(--awb-color2);--awb-text-color:var(--awb-color1);--awb-breadcrumb-sep:&#039;\/&#039;;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><li class=\"fusion-breadcrumb-item awb-breadcrumb-sep\" ><a href=\"https:\/\/www.service-public.pf\/dgae\" class=\"fusion-breadcrumb-link\"><span >Accueil<\/span><\/a><\/li><\/ol><\/nav><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:35px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-no-small-visibility fusion-no-medium-visibility\" style=\"--awb-padding-top:26px;--awb-padding-right:24px;--awb-padding-bottom:61px;--awb-padding-left:19px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom15);--awb-bg-color-hover:var(--awb-custom15);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:8.448%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p style=\"font-size: 25px;font-family: Nunito;font-weight: 600\" data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"600\">Consommateurs<\/p>\n<\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-click mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-toggle awb-menu_indent-left close-on-outer-click-yes mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_arrows-sub awb-menu_v-stacked awb-submenu_cm_accordion\" style=\"--awb-font-size:15px;--awb-min-height:20px;--awb-bg:rgba(238,246,222,0);--awb-border-radius-top-left:15px;--awb-border-radius-top-right:15px;--awb-border-radius-bottom-right:15px;--awb-border-radius-bottom-left:15px;--awb-gap:15px;--awb-items-padding-top:5px;--awb-items-padding-right:10px;--awb-items-padding-bottom:5px;--awb-items-padding-left:10px;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-color:var(--awb-color3);--awb-active-color:var(--awb-color3);--awb-active-bg:var(--awb-custom15);--awb-active-border-top:1px;--awb-active-border-right:1px;--awb-active-border-bottom:1px;--awb-active-border-left:1px;--awb-active-border-color:var(--awb-color3);--awb-submenu-bg:rgba(238,246,222,0);--awb-submenu-sep-color:var(--awb-color3);--awb-submenu-active-bg:rgba(238,246,222,0);--awb-submenu-active-color:var(--awb-color3);--awb-arrows-size-height:2px;--awb-arrows-size-width:2px;--awb-main-justify-content:flex-start;--awb-sub-justify-content:flex-start;--awb-mobile-bg:var(--awb-custom15);--awb-mobile-active-bg:var(--awb-custom15);--awb-mobile-trigger-color:var(--awb-color2);--awb-mobile-trigger-background-color:var(--awb-custom15);--awb-mobile-justify:flex-start;--awb-mobile-caret-left:auto;--awb-mobile-caret-right:0;--awb-fusion-font-family-typography:&quot;Nunito&quot;;--awb-fusion-font-style-typography:normal;--awb-fusion-font-weight-typography:700;--awb-fusion-font-family-submenu-typography:&quot;Nunito&quot;;--awb-fusion-font-style-submenu-typography:normal;--awb-fusion-font-weight-submenu-typography:400;--awb-fusion-font-family-mobile-typography:inherit;--awb-fusion-font-style-mobile-typography:normal;--awb-fusion-font-weight-mobile-typography:400;\" aria-label=\"Menu navigation pages consommateurs\" data-breakpoint=\"1024\" data-count=\"0\" data-transition-type=\"fade\" data-transition-time=\"300\"><button type=\"button\" class=\"awb-menu__m-toggle awb-menu__m-toggle_no-text\" aria-expanded=\"false\" aria-controls=\"menu-menu-navigation-pages-consommateurs\"><span class=\"awb-menu__m-toggle-inner\"><span class=\"collapsed-nav-text\"><span class=\"screen-reader-text\">Toggle Navigation<\/span><\/span><span class=\"awb-menu__m-collapse-icon awb-menu__m-collapse-icon_no-text\"><span class=\"awb-menu__m-collapse-icon-open awb-menu__m-collapse-icon-open_no-text fa-bars fas\"><\/span><span class=\"awb-menu__m-collapse-icon-close awb-menu__m-collapse-icon-close_no-text fa-times fas\"><\/span><\/span><\/span><\/button><ul id=\"menu-menu-navigation-pages-consommateurs\" class=\"fusion-menu awb-menu__main-ul awb-menu__main-ul_column\"><li  id=\"menu-item-1955\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1955 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1955\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Assurance<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Assurance\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1956\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1956 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/assurance-scolaire\/\" class=\"awb-menu__sub-a\"><span>Assurance scolaire<\/span><\/a><\/li><li  id=\"menu-item-1957\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1957 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/resilier-son-assurance\/\" class=\"awb-menu__sub-a\"><span>R\u00e9silier son assurance<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1954\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1954 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1954\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">V\u00e9hicules<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of V\u00e9hicules\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1962\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1962 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-neuf\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule neuf<\/span><\/a><\/li><li  id=\"menu-item-1963\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1963 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-doccasion\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule d\u2019occasion<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1958\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1958 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1958\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Garanties l\u00e9gales et commerciales<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Garanties l\u00e9gales et commerciales\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1961\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1961 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-legale-de-conformite\/\" class=\"awb-menu__sub-a\"><span>Garantie l\u00e9gale de conformit\u00e9<\/span><\/a><\/li><li  id=\"menu-item-1959\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1959 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-commerciale\/\" class=\"awb-menu__sub-a\"><span>Garantie commerciale<\/span><\/a><\/li><li  id=\"menu-item-1960\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1960 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-des-vices-caches\/\" class=\"awb-menu__sub-a\"><span>Garantie des vices cach\u00e9s<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1964\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1964 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1964\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Achat d\u2019un produit ou service<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Achat d\u2019un produit ou service\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1965\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1965 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/acheter-sur-internet\/\" class=\"awb-menu__sub-a\"><span>Acheter sur internet<\/span><\/a><\/li><li  id=\"menu-item-1966\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1966 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/arrhes-acompte-et-avoir\/\" class=\"awb-menu__sub-a\"><span>Arrhes, acompte et avoir<\/span><\/a><\/li><li  id=\"menu-item-1967\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1967 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/contrat-de-service-de-communication\/\" class=\"awb-menu__sub-a\"><span>Contrat de service de communication<\/span><\/a><\/li><li  id=\"menu-item-1968\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1968 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/credit-a-la-consommation-en-polynesie-francaise-hors-credit-immobilier\/\" class=\"awb-menu__sub-a\"><span>Cr\u00e9dit \u00e0 la consommation en Polyn\u00e9sie Fran\u00e7aise (hors cr\u00e9dit immobilier)<\/span><\/a><\/li><li  id=\"menu-item-1969\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1969 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/delais-de-reflexion-et-de-retractation\/\" class=\"awb-menu__sub-a\"><span>D\u00e9lais de r\u00e9flexion et de r\u00e9tractation<\/span><\/a><\/li><li  id=\"menu-item-1970\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1970 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/livraison\/\" class=\"awb-menu__sub-a\"><span>Livraison<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1971\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1971 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1971\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Prix, publicit\u00e9, promotion et affichage des prix<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Prix, publicit\u00e9, promotion et affichage des prix\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1972\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1972 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/affichage-des-prix\/\" class=\"awb-menu__sub-a\"><span>Affichage des prix<\/span><\/a><\/li><li  id=\"menu-item-1973\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1973 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/cadeaux-et-primes\/\" class=\"awb-menu__sub-a\"><span>Cadeaux et primes<\/span><\/a><\/li><li  id=\"menu-item-1974\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1974 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/ppn-pgc-les-produits-reglementes\/\" class=\"awb-menu__sub-a\"><span>PPN, PGC : Les produits r\u00e9glement\u00e9s<\/span><\/a><\/li><li  id=\"menu-item-1975\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1975 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/publicite-mensongere-ou-trompeuse\/\" class=\"awb-menu__sub-a\"><span>Publicit\u00e9 mensong\u00e8re ou trompeuse<\/span><\/a><\/li><li  id=\"menu-item-2636\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2636 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/reduction-de-prix\/\" class=\"awb-menu__sub-a\"><span>R\u00e9duction de prix<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1976\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1976 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1976\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Infos diverses<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Infos diverses\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1977\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1977 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/artifices-de-divertissement-securite-et-conformite\/\" class=\"awb-menu__sub-a\"><span>Artifices de divertissement : s\u00e9curit\u00e9 et conformit\u00e9<\/span><\/a><\/li><li  id=\"menu-item-1978\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1978 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/la-revision-du-loyer\/\" class=\"awb-menu__sub-a\"><span>La r\u00e9vision du loyer<\/span><\/a><\/li><li  id=\"menu-item-1979\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1979 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/rappel-de-produits\/\" class=\"awb-menu__sub-a\"><span>Rappel de produits<\/span><\/a><\/li><li  id=\"menu-item-1980\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1980 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/resoudre-un-litige\/\" class=\"awb-menu__sub-a\"><span>R\u00e9soudre un litige<\/span><\/a><\/li><li  id=\"menu-item-1982\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1982 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/suivi-de-laccord-de-moderation-sur-les-tarifs-bancaires-aux-particuliers-en-polynesie-francaise\/\" class=\"awb-menu__sub-a\"><span>Suivi de l\u2019accord de mod\u00e9ration sur les tarifs bancaires aux particuliers en Polyn\u00e9sie fran\u00e7aise<\/span><\/a><\/li><li  id=\"menu-item-1983\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1983 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/ventes-en-reseau-mlm-a-la-boule-de-neige\/\" class=\"awb-menu__sub-a\"><span>Ventes en r\u00e9seau, MLM, \u00e0 la boule de neige\u2026<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1984\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1984 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"1984\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/fiches-dinfo-pour-les-consommateurs\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Fiches d\u2019info pour les consommateurs<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_3_4 3_4 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-evenly fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\" style=\"--awb-content-alignment:justify;--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p><span style=\"color: var(--awb-text-color);font-family: var(--awb-text-font-family);font-size: var(--awb-font-size);font-style: var(--awb-text-font-style);letter-spacing: var(--awb-letter-spacing);text-align: var(--awb-content-alignment);text-transform: var(--awb-text-transform);background-color: var(--awb-bg-color)\"><b>Le vendeur professionnel est tenu de garantir la conformit\u00e9 des produits vendus \u00e0 des consommateurs, au moment de la d\u00e9livrance d&rsquo;un bien.<\/b><\/span><\/p>\n<p>Au sens de la r\u00e9glementation, pour \u00eatre conforme, un produit doit :<\/p>\n<\/p>\n<ul>\n<li>correspondre \u00e0 la description que le vendeur a faite, m\u00eame si cela n&rsquo;affecte pas l&rsquo;utilisation du produit (exemple : vous avez command\u00e9 une voiture rouge, si on vous livre une voiture verte, la voiture n&rsquo;est pas conforme) ;<\/li>\n<li>r\u00e9pondre \u00e0 l&rsquo;usage normalement attendu de ce type de produit (exemple : un couteau qui ne coupe pas, un produit qui ne d\u00e9marre pas ou qui tombe en panne ou casse au bout de quelques jours ou semaine).<\/li>\n<\/ul>\n<\/div><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color1) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:#ffffff; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Nunito\";font-style:normal;font-weight:600;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Nunito\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color3) !important;border-color: var(--awb-color3) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color2);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color2);}.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color2)!important;border-color: var(--awb-color2)!important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color3) !important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box { background-color: var(--awb-color3)!important;border-color: var(--awb-color3)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2458 garantie-legales-de-conformite \"><span class=\"entry-title rich-snippet-hidden\">Qu&rsquo;est-ce qu&rsquo;un d\u00e9faut de conformit\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-05-01T04:25:26-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2458\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2458\" href=\"#collapse-1-2458\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu&rsquo;est-ce qu&rsquo;un d\u00e9faut de conformit\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2458\" aria-labelledby=\"faq_1-2458\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p>Un d\u00e9faut de conformit\u00e9 est un d\u00e9faut existant au moment o\u00f9 le bien vous a \u00e9t\u00e9 remis et qui :<\/p>\n<ul>\n<li>fait que le produit ne correspond pas \u00e0 ce que vous avez command\u00e9<\/li>\n<li>ou rend le produit impropre \u00e0 l&rsquo;usage attendu.<\/li>\n<\/ul>\n<\/h3>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-padding-top:22.9812px;--awb-padding-right:35px;--awb-padding-bottom:13.95px;--awb-padding-left:35px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom15);--awb-bg-color-hover:var(--awb-custom15);--awb-bg-image:linear-gradient(180deg, var(--awb-custom10) 31%,var(--awb-color8) 86%);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:100%;--awb-margin-top-large:10.9875px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row fusion-flex-align-items-stretch fusion-content-nowrap\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-exclamation-triangle fas circle-no fusion-text-flow\" style=\"--awb-iconcolor:var(--awb-color1);--awb-iconcolor-hover:var(--awb-color1);--awb-font-size:32px;--awb-margin-right:16px;\"><\/i><div class=\"fusion-text fusion-text-5\" style=\"--awb-font-size:22px;--awb-line-height:var(--awb-typography1-line-height);--awb-letter-spacing:var(--awb-typography1-letter-spacing);--awb-text-transform:var(--awb-typography1-text-transform);--awb-text-color:var(--awb-color1);--awb-margin-right:50px;--awb-margin-left:20px;--awb-text-font-family:var(--awb-typography1-font-family);--awb-text-font-weight:var(--awb-typography1-font-weight);--awb-text-font-style:var(--awb-typography1-font-style);\"><p>Attention<\/p>\n<\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-content-alignment:justify;--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-color:var(--awb-color1);--awb-margin-left:20px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les d\u00e9fauts visibles et apparents au moment de l&rsquo;achat ne sont pas des d\u00e9fauts de conformit\u00e9, de m\u00eame que tout d\u00e9faut non visible mais qui a \u00e9t\u00e9 port\u00e9 \u00e0 la connaissance de l&rsquo;acheteur, par le vendeur, avant l&rsquo;achat.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-margin-top:20px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Le d\u00e9faut de conformit\u00e9 peut \u00eatre d\u00e9couvert au moment de la r\u00e9ception du bien, ou plus tard, par exemple si le produit a fonctionn\u00e9 un peu avant de tomber en panne. Il concerne les produits neufs comme les produits d&rsquo;occasion, d\u00e8s lors que le vendeur est un professionnel.<\/p>\n<p><b>Pour \u00eatre couvert par la garantie du vendeur, il doit \u00eatre d\u00e9couvert dans les deux ans qui suivent la r\u00e9ception du produit.<\/b><\/p>\n<p>Si le produit vous a \u00e9t\u00e9 remis il y a moins de six mois, le vendeur doit obligatoirement prendre en charge le produit au titre de la garantie l\u00e9gale de conformit\u00e9, sauf s&rsquo;il arrive \u00e0 prouver que le d\u00e9faut est apparu apr\u00e8s r\u00e9ception du bien (en raison d&rsquo;une usure normale, ou d&rsquo;un mauvaise usage de votre part) ou si vous en aviez connaissance au moment de l&rsquo;achat. Il convient d&rsquo;apporter une preuve r\u00e9elle et s\u00e9rieuse (rapport d&rsquo;expertise par exemple).<\/p>\n<p>Si le d\u00e9faut apparait au-del\u00e0 de 6 mois apr\u00e8s r\u00e9ception du produit, c&rsquo;est \u00e0 vous d&rsquo;apporter la preuve que le d\u00e9faut existait au moment de la d\u00e9livrance du bien, pour obtenir la prise en charge sous garantie.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2460 garantie-legales-de-conformite \"><span class=\"entry-title rich-snippet-hidden\">Comment faire jouer la garantie l\u00e9gale de conformit\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-29T07:57:21-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2460\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2460\" href=\"#collapse-1-2460\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment faire jouer la garantie l\u00e9gale de conformit\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2460\" aria-labelledby=\"faq_1-2460\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p>En cas de d\u00e9faut de conformit\u00e9, vous pouvez choisir entre la r\u00e9paration ou le remplacement du bien.<\/p>\n<p>Le vendeur doit se conformer \u00e0 votre choix, \u00e0 condition que votre choix n\u2019entra\u00eene pas un co\u00fbt manifestement disproportionn\u00e9 par rapport \u00e0 la solution non choisie (ex : compte tenu de la valeur du bien ou de l\u2019importance du d\u00e9faut). Dans ce cas, le vendeur aura la possibilit\u00e9 de refuser votre solution choisie. Mais si la r\u00e9paration ou le remplacement sont impossibles ou n\u2019interviennent pas dans un d\u00e9lai de 1 mois \u00e0 compter de la r\u00e9clamation , vous pouvez demander le remboursement du bien.<\/p>\n<p>La r\u00e9paration, le remplacement ou, \u00e9ventuellement, le remboursement doivent se faire sans aucun frais de quelque nature que ce soit pour l&rsquo;acheteur : \u00e0 ce titre, le vendeur doit prendre en charge, le cas \u00e9ch\u00e9ant, les frais de transport du produit sous garantie.<\/p>\n<\/h3>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2462 garantie-legales-de-conformite \"><span class=\"entry-title rich-snippet-hidden\">Que faire si le vendeur refuse de prendre en charge la garantie ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-29T08:07:24-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2462\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2462\" href=\"#collapse-1-2462\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que faire si le vendeur refuse de prendre en charge la garantie ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2462\" aria-labelledby=\"faq_1-2462\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p data-fusion-font=\"true\" style=\"font-size: 18px;font-family: Nunito;font-weight: 600\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"600\">Si le produit vous a \u00e9t\u00e9 livr\u00e9 ou remis depuis moins de six mois :<\/p>\n<p>Il appartient au vendeur de prouver que le d\u00e9faut ne rel\u00e8ve de la garantie l\u00e9gale de conformit\u00e9 soit :<\/p>\n<ul>\n<li>parce que le probl\u00e8me ne constitue pas un d\u00e9faut en tant que tel, rendant le bien impropre \u00e0 son usage ou non conforme \u00e0 sa description<\/li>\n<li>parce que l&rsquo;acheteur connaissait le d\u00e9faut au moment de l&rsquo;achat<\/li>\n<li>parce que le d\u00e9faut r\u00e9sulte d&rsquo;une action de l&rsquo;acheteur ou d&rsquo;un mauvais usage du produit.<\/li>\n<\/ul>\n<p>L&rsquo;acheteur n&rsquo;a rien \u00e0 prouver et si le vendeur ne peut pas prouver l&rsquo;un des \u00e9l\u00e9ments ci-dessus, il doit remplacer ou r\u00e9parer le produit.<\/p>\n<p>S&rsquo;il refuse de le faire, il convient de lui adresser une mise en demeure d&rsquo;ex\u00e9cuter ses obligations dans un d\u00e9lai pr\u00e9cis (quinze jours \u00e0 un mois, selon la complexit\u00e9 de la r\u00e9paration ou du remplacement). A d\u00e9faut, il faudra saisir le juge comp\u00e9tent pour faire valoir vos droits.<\/p>\n<p data-fusion-font=\"true\" style=\"font-size: 18px;font-family: Nunito;font-weight: 600\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"600\">Si le produit vous a \u00e9t\u00e9 livr\u00e9 ou remis depuis plus de six mois :<\/p>\n<p>Il vous appartient alors de prouver que le d\u00e9faut existe depuis la d\u00e9livrance du bien : cela peut \u00eatre pas une expertise par exemple, ou cela peut r\u00e9sulter du d\u00e9faut en tant que tel (usure pr\u00e9matur\u00e9 anormale compte tenu de la dur\u00e9e de vie attendue de ce type de produit par exemple)<\/p>\n<p>Si vous pouvez prouver que le d\u00e9faut existait depuis la remise du bien, et que le vendeur refuse de s&rsquo;ex\u00e9cuter, il convient de lui adresser une mise en demeure d&rsquo;ex\u00e9cuter ses obligations dans un d\u00e9lai pr\u00e9cis (quinze jours \u00e0 un mois, selon la complexit\u00e9 de la r\u00e9paration ou du remplacement). A d\u00e9faut, il faudra saisir le juge comp\u00e9tent pour faire valoir vos droits.<\/p>\n<p>\u00c0 d\u00e9faut, renseignez vous, il existe peut \u00eatre une garantie commerciale qui prendra en charge le probl\u00e8me !<\/p>\n<\/h3>\n<\/div><div class=\"fusion-post-cards fusion-post-cards-1 fusion-grid-archive fusion-grid-columns-1\" style=\"--awb-column-spacing:0px;--awb-dots-align:center;--awb-columns:1;--awb-active-filter-border-size:3px;--awb-filters-height:36px;\"><ul class=\"fusion-grid fusion-grid-1 fusion-flex-align-items-flex-start fusion-grid-posts-cards\"><li class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion-flex-column post-card fusion-grid-column fusion-post-cards-grid-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-padding-top-medium:15px;--awb-padding-right-medium:15px;--awb-padding-bottom-medium:15px;--awb-padding-left-medium:15px;--awb-padding-top-small:15px;--awb-padding-right-small:15px;--awb-padding-bottom-small:15px;--awb-padding-left-small:15px;--awb-overflow:hidden;--awb-bg-color-hover:var(--awb-custom15);--awb-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-radius:15px 15px 15px 15px;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-space-evenly fusion-content-layout-row fusion-flex-align-items-center\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-padding-top:17px;--awb-padding-left:19px;--awb-overflow:hidden;--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-border-color:rgba(142,203,35,0);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10.944%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row fusion-flex-align-items-stretch fusion-content-nowrap\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-paste fas circle-no fusion-text-flow\" style=\"--awb-iconcolor:var(--awb-color3);--awb-iconcolor-hover:var(--awb-color2);--awb-font-size:40px;--awb-margin-top:0px;--awb-margin-right:20px;--awb-margin-bottom:10px;\"><\/i><div class=\"fusion-text fusion-text-10 fusion-text-no-margin\" style=\"--awb-font-size:20px;--awb-margin-top:0px;--awb-margin-bottom:10px;\"><p>Mise en demeure<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-top:23px;--awb-padding-right-medium:0px;--awb-padding-right-small:0px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:0px;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0%;--awb-margin-bottom-small:3px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-evenly fusion-content-layout-row\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:10px;--button-border-radius-top-right:10px;--button-border-radius-bottom-right:10px;--button-border-radius-bottom-left:10px;--button_font_size:15px;--button_margin-top:10px;--button_margin-right:15px;--button_margin-bottom:10px;--button_margin-left:15px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.service-public.pf\/dgae\/wp-content\/uploads\/sites\/44\/2024\/04\/RESOUDRE-UN-LITIGE-_0.pdf\"><i class=\"fa-cloud-download-alt fas button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text\">Formulaire PDF<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-no-large-visibility\" style=\"--awb-padding-top:26px;--awb-padding-right:24px;--awb-padding-bottom:61px;--awb-padding-left:19px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom15);--awb-bg-color-hover:var(--awb-custom15);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:8.448%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:2;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:2;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11\"><p style=\"font-size: 25px;font-family: Nunito;font-weight: 600\" data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"600\">Consommateurs<\/p>\n<\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-click mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-toggle awb-menu_indent-left close-on-outer-click-yes mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_arrows-sub awb-menu_v-stacked awb-submenu_cm_accordion\" style=\"--awb-font-size:15px;--awb-min-height:20px;--awb-bg:var(--awb-custom15);--awb-border-radius-top-left:15px;--awb-border-radius-top-right:15px;--awb-border-radius-bottom-right:15px;--awb-border-radius-bottom-left:15px;--awb-gap:15px;--awb-items-padding-top:2px;--awb-items-padding-right:5px;--awb-items-padding-bottom:2px;--awb-items-padding-left:5px;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-color:var(--awb-color3);--awb-active-color:var(--awb-color3);--awb-active-bg:var(--awb-custom15);--awb-active-border-top:1px;--awb-active-border-right:1px;--awb-active-border-bottom:1px;--awb-active-border-left:1px;--awb-active-border-color:var(--awb-color3);--awb-submenu-bg:rgba(238,246,222,0);--awb-submenu-sep-color:var(--awb-custom15);--awb-submenu-active-bg:rgba(238,246,222,0);--awb-submenu-active-color:var(--awb-color3);--awb-arrows-size-height:2px;--awb-arrows-size-width:2px;--awb-main-justify-content:flex-start;--awb-sub-justify-content:flex-start;--awb-mobile-bg:var(--awb-custom15);--awb-mobile-active-bg:var(--awb-custom15);--awb-mobile-trigger-color:var(--awb-color2);--awb-mobile-trigger-background-color:var(--awb-custom15);--awb-mobile-justify:flex-start;--awb-mobile-caret-left:auto;--awb-mobile-caret-right:0;--awb-fusion-font-family-typography:&quot;Nunito&quot;;--awb-fusion-font-style-typography:normal;--awb-fusion-font-weight-typography:700;--awb-fusion-font-family-submenu-typography:&quot;Nunito&quot;;--awb-fusion-font-style-submenu-typography:normal;--awb-fusion-font-weight-submenu-typography:400;--awb-fusion-font-family-mobile-typography:inherit;--awb-fusion-font-style-mobile-typography:normal;--awb-fusion-font-weight-mobile-typography:400;\" aria-label=\"Menu navigation pages consommateurs\" data-breakpoint=\"0\" data-count=\"1\" data-transition-type=\"fade\" data-transition-time=\"300\"><ul id=\"menu-menu-navigation-pages-consommateurs-1\" class=\"fusion-menu awb-menu__main-ul awb-menu__main-ul_column\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1955 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1955\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Assurance<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Assurance\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1956 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/assurance-scolaire\/\" class=\"awb-menu__sub-a\"><span>Assurance scolaire<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1957 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/resilier-son-assurance\/\" class=\"awb-menu__sub-a\"><span>R\u00e9silier son assurance<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1954 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1954\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">V\u00e9hicules<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of V\u00e9hicules\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1962 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-neuf\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule neuf<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1963 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-doccasion\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule d\u2019occasion<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1958 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1958\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Garanties l\u00e9gales et commerciales<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Garanties l\u00e9gales et commerciales\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1961 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-legale-de-conformite\/\" class=\"awb-menu__sub-a\"><span>Garantie l\u00e9gale de conformit\u00e9<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1959 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-commerciale\/\" class=\"awb-menu__sub-a\"><span>Garantie commerciale<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1960 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-des-vices-caches\/\" class=\"awb-menu__sub-a\"><span>Garantie des vices cach\u00e9s<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1964 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1964\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Achat d\u2019un produit ou service<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Achat d\u2019un produit ou service\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1965 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/acheter-sur-internet\/\" class=\"awb-menu__sub-a\"><span>Acheter sur internet<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1966 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/arrhes-acompte-et-avoir\/\" class=\"awb-menu__sub-a\"><span>Arrhes, acompte et avoir<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1967 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/contrat-de-service-de-communication\/\" class=\"awb-menu__sub-a\"><span>Contrat de service de communication<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1968 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/credit-a-la-consommation-en-polynesie-francaise-hors-credit-immobilier\/\" class=\"awb-menu__sub-a\"><span>Cr\u00e9dit \u00e0 la consommation en Polyn\u00e9sie Fran\u00e7aise (hors cr\u00e9dit immobilier)<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1969 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/delais-de-reflexion-et-de-retractation\/\" class=\"awb-menu__sub-a\"><span>D\u00e9lais de r\u00e9flexion et de r\u00e9tractation<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1970 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/livraison\/\" class=\"awb-menu__sub-a\"><span>Livraison<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1971 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1971\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Prix, publicit\u00e9, promotion et affichage des prix<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Prix, publicit\u00e9, promotion et affichage des prix\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1972 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/affichage-des-prix\/\" class=\"awb-menu__sub-a\"><span>Affichage des prix<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1973 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/cadeaux-et-primes\/\" class=\"awb-menu__sub-a\"><span>Cadeaux et primes<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1974 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/ppn-pgc-les-produits-reglementes\/\" class=\"awb-menu__sub-a\"><span>PPN, PGC : Les produits r\u00e9glement\u00e9s<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1975 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/publicite-mensongere-ou-trompeuse\/\" class=\"awb-menu__sub-a\"><span>Publicit\u00e9 mensong\u00e8re ou trompeuse<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2636 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/reduction-de-prix\/\" class=\"awb-menu__sub-a\"><span>R\u00e9duction de prix<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1976 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1976\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Infos diverses<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Infos diverses\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1977 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/artifices-de-divertissement-securite-et-conformite\/\" class=\"awb-menu__sub-a\"><span>Artifices de divertissement : s\u00e9curit\u00e9 et conformit\u00e9<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1978 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/la-revision-du-loyer\/\" class=\"awb-menu__sub-a\"><span>La r\u00e9vision du loyer<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1979 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/rappel-de-produits\/\" class=\"awb-menu__sub-a\"><span>Rappel de produits<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1980 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/resoudre-un-litige\/\" class=\"awb-menu__sub-a\"><span>R\u00e9soudre un litige<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1982 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/suivi-de-laccord-de-moderation-sur-les-tarifs-bancaires-aux-particuliers-en-polynesie-francaise\/\" class=\"awb-menu__sub-a\"><span>Suivi de l\u2019accord de mod\u00e9ration sur les tarifs bancaires aux particuliers en Polyn\u00e9sie fran\u00e7aise<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1983 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/ventes-en-reseau-mlm-a-la-boule-de-neige\/\" class=\"awb-menu__sub-a\"><span>Ventes en r\u00e9seau, MLM, \u00e0 la boule de neige\u2026<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1984 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"1984\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/fiches-dinfo-pour-les-consommateurs\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Fiches d\u2019info pour les consommateurs<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div>\n<\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":341,"featured_media":0,"parent":1643,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1647","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/users\/341"}],"replies":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/comments?post=1647"}],"version-history":[{"count":0,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1647\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1643"}],"wp:attachment":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/media?parent=1647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}