{"id":1656,"date":"2024-04-28T02:54:55","date_gmt":"2024-04-28T00:54:55","guid":{"rendered":"https:\/\/www.service-public.pf\/dgae\/?page_id=1656"},"modified":"2024-05-23T07:58:41","modified_gmt":"2024-05-23T05:58:41","slug":"garantie-des-vices-caches","status":"publish","type":"page","link":"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-des-vices-caches\/","title":{"rendered":"Garantie des vices cach\u00e9s"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left center;--awb-background-blend-mode:overlay;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:30px;--awb-padding-left:40px;--awb-background-image:linear-gradient(141deg, rgba(255,255,255,0) 20%,var(--awb-color3) 50%),url(https:\/\/www.service-public.pf\/dgae\/wp-content\/uploads\/sites\/44\/2024\/05\/Garanties.jpg);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"awb-background-pattern\" style=\"background-image:  url();opacity: 1 ;background-size:100px;mix-blend-mode:normal;\"><\/div><div class=\"awb-background-mask\" style=\"background-image:  url();opacity: 1 ;transform: scale(1, 1);mix-blend-mode:normal;\"><\/div><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:45px;--awb-padding-bottom:45px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:50px;--awb-text-color:var(--awb-color1);--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:500;\"><p>Garantie des vices cach\u00e9s<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:var(--awb-color3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:6px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:8px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-font-size:16px;--awb-text-hover-color:var(--awb-color2);--awb-text-color:var(--awb-color1);--awb-breadcrumb-sep:&#039;\/&#039;;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><li class=\"fusion-breadcrumb-item awb-breadcrumb-sep\" ><a href=\"https:\/\/www.service-public.pf\/dgae\" class=\"fusion-breadcrumb-link\"><span >Accueil<\/span><\/a><\/li><\/ol><\/nav><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:35px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-no-small-visibility fusion-no-medium-visibility\" style=\"--awb-padding-top:26px;--awb-padding-right:24px;--awb-padding-bottom:61px;--awb-padding-left:19px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom15);--awb-bg-color-hover:var(--awb-custom15);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:8.448%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p style=\"font-size: 25px;font-family: Nunito;font-weight: 600\" data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"600\">Consommateurs<\/p>\n<\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-click mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-toggle awb-menu_indent-left close-on-outer-click-yes mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_arrows-sub awb-menu_v-stacked awb-submenu_cm_accordion\" style=\"--awb-font-size:15px;--awb-min-height:20px;--awb-bg:rgba(238,246,222,0);--awb-border-radius-top-left:15px;--awb-border-radius-top-right:15px;--awb-border-radius-bottom-right:15px;--awb-border-radius-bottom-left:15px;--awb-gap:15px;--awb-items-padding-top:5px;--awb-items-padding-right:10px;--awb-items-padding-bottom:5px;--awb-items-padding-left:10px;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-color:var(--awb-color3);--awb-active-color:var(--awb-color3);--awb-active-bg:var(--awb-custom15);--awb-active-border-top:1px;--awb-active-border-right:1px;--awb-active-border-bottom:1px;--awb-active-border-left:1px;--awb-active-border-color:var(--awb-color3);--awb-submenu-bg:rgba(238,246,222,0);--awb-submenu-sep-color:var(--awb-color3);--awb-submenu-active-bg:rgba(238,246,222,0);--awb-submenu-active-color:var(--awb-color3);--awb-arrows-size-height:2px;--awb-arrows-size-width:2px;--awb-main-justify-content:flex-start;--awb-sub-justify-content:flex-start;--awb-mobile-bg:var(--awb-custom15);--awb-mobile-active-bg:var(--awb-custom15);--awb-mobile-trigger-color:var(--awb-color2);--awb-mobile-trigger-background-color:var(--awb-custom15);--awb-mobile-justify:flex-start;--awb-mobile-caret-left:auto;--awb-mobile-caret-right:0;--awb-fusion-font-family-typography:&quot;Nunito&quot;;--awb-fusion-font-style-typography:normal;--awb-fusion-font-weight-typography:700;--awb-fusion-font-family-submenu-typography:&quot;Nunito&quot;;--awb-fusion-font-style-submenu-typography:normal;--awb-fusion-font-weight-submenu-typography:400;--awb-fusion-font-family-mobile-typography:inherit;--awb-fusion-font-style-mobile-typography:normal;--awb-fusion-font-weight-mobile-typography:400;\" aria-label=\"Menu navigation pages consommateurs\" data-breakpoint=\"1024\" data-count=\"0\" data-transition-type=\"fade\" data-transition-time=\"300\"><button type=\"button\" class=\"awb-menu__m-toggle awb-menu__m-toggle_no-text\" aria-expanded=\"false\" aria-controls=\"menu-menu-navigation-pages-consommateurs\"><span class=\"awb-menu__m-toggle-inner\"><span class=\"collapsed-nav-text\"><span class=\"screen-reader-text\">Toggle Navigation<\/span><\/span><span class=\"awb-menu__m-collapse-icon awb-menu__m-collapse-icon_no-text\"><span class=\"awb-menu__m-collapse-icon-open awb-menu__m-collapse-icon-open_no-text fa-bars fas\"><\/span><span class=\"awb-menu__m-collapse-icon-close awb-menu__m-collapse-icon-close_no-text fa-times fas\"><\/span><\/span><\/span><\/button><ul id=\"menu-menu-navigation-pages-consommateurs\" class=\"fusion-menu awb-menu__main-ul awb-menu__main-ul_column\"><li  id=\"menu-item-1955\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1955 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1955\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Assurance<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Assurance\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1956\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1956 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/assurance-scolaire\/\" class=\"awb-menu__sub-a\"><span>Assurance scolaire<\/span><\/a><\/li><li  id=\"menu-item-1957\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1957 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/resilier-son-assurance\/\" class=\"awb-menu__sub-a\"><span>R\u00e9silier son assurance<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1954\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1954 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1954\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">V\u00e9hicules<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of V\u00e9hicules\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1962\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1962 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-neuf\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule neuf<\/span><\/a><\/li><li  id=\"menu-item-1963\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1963 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-doccasion\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule d\u2019occasion<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1958\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1958 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1958\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Garanties l\u00e9gales et commerciales<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Garanties l\u00e9gales et commerciales\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1961\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1961 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-legale-de-conformite\/\" class=\"awb-menu__sub-a\"><span>Garantie l\u00e9gale de conformit\u00e9<\/span><\/a><\/li><li  id=\"menu-item-1959\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1959 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-commerciale\/\" class=\"awb-menu__sub-a\"><span>Garantie commerciale<\/span><\/a><\/li><li  id=\"menu-item-1960\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1960 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-des-vices-caches\/\" class=\"awb-menu__sub-a\"><span>Garantie des vices cach\u00e9s<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1964\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1964 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1964\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Achat d\u2019un produit ou service<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Achat d\u2019un produit ou service\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1965\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1965 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/acheter-sur-internet\/\" class=\"awb-menu__sub-a\"><span>Acheter sur internet<\/span><\/a><\/li><li  id=\"menu-item-1966\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1966 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/arrhes-acompte-et-avoir\/\" class=\"awb-menu__sub-a\"><span>Arrhes, acompte et avoir<\/span><\/a><\/li><li  id=\"menu-item-1967\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1967 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/contrat-de-service-de-communication\/\" class=\"awb-menu__sub-a\"><span>Contrat de service de communication<\/span><\/a><\/li><li  id=\"menu-item-1968\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1968 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/credit-a-la-consommation-en-polynesie-francaise-hors-credit-immobilier\/\" class=\"awb-menu__sub-a\"><span>Cr\u00e9dit \u00e0 la consommation en Polyn\u00e9sie Fran\u00e7aise (hors cr\u00e9dit immobilier)<\/span><\/a><\/li><li  id=\"menu-item-1969\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1969 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/delais-de-reflexion-et-de-retractation\/\" class=\"awb-menu__sub-a\"><span>D\u00e9lais de r\u00e9flexion et de r\u00e9tractation<\/span><\/a><\/li><li  id=\"menu-item-1970\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1970 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/livraison\/\" class=\"awb-menu__sub-a\"><span>Livraison<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1971\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1971 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1971\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Prix, publicit\u00e9, promotion et affichage des prix<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Prix, publicit\u00e9, promotion et affichage des prix\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1972\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1972 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/affichage-des-prix\/\" class=\"awb-menu__sub-a\"><span>Affichage des prix<\/span><\/a><\/li><li  id=\"menu-item-1973\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1973 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/cadeaux-et-primes\/\" class=\"awb-menu__sub-a\"><span>Cadeaux et primes<\/span><\/a><\/li><li  id=\"menu-item-1974\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1974 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/ppn-pgc-les-produits-reglementes\/\" class=\"awb-menu__sub-a\"><span>PPN, PGC : Les produits r\u00e9glement\u00e9s<\/span><\/a><\/li><li  id=\"menu-item-1975\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1975 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/publicite-mensongere-ou-trompeuse\/\" class=\"awb-menu__sub-a\"><span>Publicit\u00e9 mensong\u00e8re ou trompeuse<\/span><\/a><\/li><li  id=\"menu-item-2636\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2636 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/reduction-de-prix\/\" class=\"awb-menu__sub-a\"><span>R\u00e9duction de prix<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1976\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1976 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1976\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Infos diverses<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Infos diverses\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1977\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1977 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/artifices-de-divertissement-securite-et-conformite\/\" class=\"awb-menu__sub-a\"><span>Artifices de divertissement : s\u00e9curit\u00e9 et conformit\u00e9<\/span><\/a><\/li><li  id=\"menu-item-1978\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1978 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/la-revision-du-loyer\/\" class=\"awb-menu__sub-a\"><span>La r\u00e9vision du loyer<\/span><\/a><\/li><li  id=\"menu-item-1979\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1979 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/rappel-de-produits\/\" class=\"awb-menu__sub-a\"><span>Rappel de produits<\/span><\/a><\/li><li  id=\"menu-item-1980\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1980 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/resoudre-un-litige\/\" class=\"awb-menu__sub-a\"><span>R\u00e9soudre un litige<\/span><\/a><\/li><li  id=\"menu-item-1982\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1982 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/suivi-de-laccord-de-moderation-sur-les-tarifs-bancaires-aux-particuliers-en-polynesie-francaise\/\" class=\"awb-menu__sub-a\"><span>Suivi de l\u2019accord de mod\u00e9ration sur les tarifs bancaires aux particuliers en Polyn\u00e9sie fran\u00e7aise<\/span><\/a><\/li><li  id=\"menu-item-1983\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1983 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/ventes-en-reseau-mlm-a-la-boule-de-neige\/\" class=\"awb-menu__sub-a\"><span>Ventes en r\u00e9seau, MLM, \u00e0 la boule de neige\u2026<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1984\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1984 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"1984\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/fiches-dinfo-pour-les-consommateurs\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Fiches d\u2019info pour les consommateurs<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_3_4 3_4 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-evenly fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\" style=\"--awb-content-alignment:justify;--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p><span style=\"color: var(--awb-text-color);font-family: var(--awb-text-font-family);font-size: var(--awb-font-size);font-style: var(--awb-text-font-style);font-weight: var(--awb-text-font-weight);letter-spacing: var(--awb-letter-spacing);text-align: var(--awb-content-alignment);text-transform: var(--awb-text-transform);background-color: var(--awb-bg-color-medium)\">La garantie l\u00e9gale des vices cach\u00e9es s&rsquo;applique \u00e0 tout vendeur qu&rsquo;il soit professionnel ou particulier.<\/span><\/p>\n<p>Cette garantie est moins simple \u00e0 mettre en \u0153uvre que les garanties l\u00e9gales de conformit\u00e9 et les garanties commerciales mais elle est utile lorsque le vendeur n&rsquo;est pas un professionnel ou lorsque le d\u00e9faut apparait au del\u00e0 de deux ans.<\/p>\n<\/div><div class=\"fusion-text fusion-text-4 fusion-text-no-margin\" style=\"--awb-font-size:25px;--awb-line-height:var(--awb-typography1-line-height);--awb-letter-spacing:var(--awb-typography1-letter-spacing);--awb-text-transform:var(--awb-typography1-text-transform);--awb-margin-top:20px;--awb-margin-bottom:10px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:500;\"><h3 data-fusion-font=\"true\" style=\"font-size: 25px;font-family: Nunito;font-weight: 500\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\">FAQ<\/h3>\n<\/div><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color1) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:#ffffff; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Nunito\";font-style:normal;font-weight:600;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Nunito\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color3) !important;border-color: var(--awb-color3) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color2);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color2);}.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color2)!important;border-color: var(--awb-color2)!important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color3) !important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box { background-color: var(--awb-color3)!important;border-color: var(--awb-color3)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2553 garantie-des-vices-caches \"><span class=\"entry-title rich-snippet-hidden\">Qu&rsquo;est-ce que la garantie des vices cach\u00e9s ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-30T04:35:07-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2553\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2553\" href=\"#collapse-1-2553\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu&rsquo;est-ce que la garantie des vices cach\u00e9s ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2553\" aria-labelledby=\"faq_1-2553\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p>Pr\u00e9vue par <b>les articles 1641 \u00e0 1649 du Code civil<\/b>, elle couvre le d\u00e9faut grave, non apparent, inconnu de l\u2019acheteur, ant\u00e9rieur \u00e0 la vente et qui rend la chose impropre \u00e0 l\u2019usage auquel elle est destin\u00e9e ou qui diminue tellement cet usage que l\u2019acheteur ne l\u2019aurait pas acquise s\u2019il avait connu ce d\u00e9faut, par exemple des pannes r\u00e9p\u00e9t\u00e9es li\u00e9es \u00e0 la conception du produit.<\/p>\n<p>Cette garantie s&rsquo;applique \u00e0 toute vente, que le vendeur soit un professionnel ou un particulier, y compris aux biens immobiliers.<\/p>\n<p>Par d\u00e9finition, le vice invoqu\u00e9 doit \u00eatre cach\u00e9, c&rsquo;est-\u00e0-dire qu&rsquo;il \u00e9tait invisible au moment de la vente. Le d\u00e9faut doit exister depuis la vente, et ne peut pas r\u00e9sulter de l&rsquo;usure normale ou d&rsquo;une mauvaise utilisation du produit.<\/p>\n<\/h3>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2555 garantie-des-vices-caches \"><span class=\"entry-title rich-snippet-hidden\">Comment mettre en oeuvre la garantie des vices cach\u00e9s ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-30T04:37:11-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2555\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2555\" href=\"#collapse-1-2555\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment mettre en oeuvre la garantie des vices cach\u00e9s ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2555\" aria-labelledby=\"faq_1-2555\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p>L&rsquo;action en garantie des vices cach\u00e9s doit \u00eatre intent\u00e9e dans un d\u00e9lai de deux ans \u00e0 compter de la d\u00e9couverte du vice. Le point de d\u00e9part de cette garantie n&rsquo;est donc pas la date d&rsquo;achat du bien, ou de sa livraison, ce qui permet de couvrir des d\u00e9fauts qui apparaissent longtemps apr\u00e8s l&rsquo;acquisition du produit.<\/p>\n<p>N\u00e9anmoins, il appartient \u00e0 l&rsquo;acheteur de d\u00e9montrer que le d\u00e9faut constat\u00e9 constitue un vice cach\u00e9, c&rsquo;est-\u00e0-dire un d\u00e9faut qui existe depuis l&rsquo;achat, qui \u00e9tait ind\u00e9tectable \u00e0 ce moment-l\u00e0 et qui rend le bien inutilisable ou r\u00e9duit consid\u00e9rablement son utilisation.<\/p>\n<p>En cas de vice cach\u00e9, vous devez contacter le vendeur en lui apportant tous les justificatifs n\u00e9cessaires (preuve d&rsquo;achat, preuves de l&rsquo;existence du vice). Vous pouvez demander \u00e0 garder le produit et en obtenir le remboursement partiel du prix ou rendre le produit et vous faire rembourser int\u00e9gralement.<\/p>\n<p>Si le vendeur refuse de prendre en charge le produit, il convient de lui adresser une <u>mise en demeure<\/u> d&rsquo;ex\u00e9cuter ses obligations dans un d\u00e9lai pr\u00e9cis. A d\u00e9faut, il faudra saisir le juge comp\u00e9tent pour faire valoir vos droits.<\/p>\n<\/h3>\n<\/div><div class=\"fusion-post-cards fusion-post-cards-1 fusion-grid-archive fusion-grid-columns-1\" style=\"--awb-column-spacing:0px;--awb-dots-align:center;--awb-columns:1;--awb-active-filter-border-size:3px;--awb-filters-height:36px;\"><ul class=\"fusion-grid fusion-grid-1 fusion-flex-align-items-flex-start fusion-grid-posts-cards\"><li class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion-flex-column post-card fusion-grid-column fusion-post-cards-grid-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-padding-top-medium:15px;--awb-padding-right-medium:15px;--awb-padding-bottom-medium:15px;--awb-padding-left-medium:15px;--awb-padding-top-small:15px;--awb-padding-right-small:15px;--awb-padding-bottom-small:15px;--awb-padding-left-small:15px;--awb-overflow:hidden;--awb-bg-color-hover:var(--awb-custom15);--awb-bg-size:cover;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-radius:15px 15px 15px 15px;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-space-evenly fusion-content-layout-row fusion-flex-align-items-center\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-padding-top:17px;--awb-padding-left:19px;--awb-overflow:hidden;--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-border-color:rgba(142,203,35,0);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10.944%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row fusion-flex-align-items-stretch fusion-content-nowrap\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-paste fas circle-no fusion-text-flow\" style=\"--awb-iconcolor:var(--awb-color3);--awb-iconcolor-hover:var(--awb-color2);--awb-font-size:40px;--awb-margin-top:0px;--awb-margin-right:20px;--awb-margin-bottom:10px;\"><\/i><div class=\"fusion-text fusion-text-7 fusion-text-no-margin\" style=\"--awb-font-size:20px;--awb-margin-top:0px;--awb-margin-bottom:10px;\"><p>Mise en demeure<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-top:23px;--awb-padding-right-medium:0px;--awb-padding-right-small:0px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:0px;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0%;--awb-margin-bottom-small:3px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-evenly fusion-content-layout-row\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:10px;--button-border-radius-top-right:10px;--button-border-radius-bottom-right:10px;--button-border-radius-bottom-left:10px;--button_font_size:15px;--button_margin-top:10px;--button_margin-right:15px;--button_margin-bottom:10px;--button_margin-left:15px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.service-public.pf\/dgae\/wp-content\/uploads\/sites\/44\/2024\/04\/RESOUDRE-UN-LITIGE-_0.pdf\"><i class=\"fa-cloud-download-alt fas button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text\">Formulaire PDF<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-no-large-visibility\" style=\"--awb-padding-top:26px;--awb-padding-right:24px;--awb-padding-bottom:61px;--awb-padding-left:19px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom15);--awb-bg-color-hover:var(--awb-custom15);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:8.448%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:2;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:2;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p style=\"font-size: 25px;font-family: Nunito;font-weight: 600\" data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"600\">Consommateurs<\/p>\n<\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-click mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-toggle awb-menu_indent-left close-on-outer-click-yes mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_arrows-sub awb-menu_v-stacked awb-submenu_cm_accordion\" style=\"--awb-font-size:15px;--awb-min-height:20px;--awb-bg:var(--awb-custom15);--awb-border-radius-top-left:15px;--awb-border-radius-top-right:15px;--awb-border-radius-bottom-right:15px;--awb-border-radius-bottom-left:15px;--awb-gap:15px;--awb-items-padding-top:2px;--awb-items-padding-right:5px;--awb-items-padding-bottom:2px;--awb-items-padding-left:5px;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-color:var(--awb-color3);--awb-active-color:var(--awb-color3);--awb-active-bg:var(--awb-custom15);--awb-active-border-top:1px;--awb-active-border-right:1px;--awb-active-border-bottom:1px;--awb-active-border-left:1px;--awb-active-border-color:var(--awb-color3);--awb-submenu-bg:rgba(238,246,222,0);--awb-submenu-sep-color:var(--awb-custom15);--awb-submenu-active-bg:rgba(238,246,222,0);--awb-submenu-active-color:var(--awb-color3);--awb-arrows-size-height:2px;--awb-arrows-size-width:2px;--awb-main-justify-content:flex-start;--awb-sub-justify-content:flex-start;--awb-mobile-bg:var(--awb-custom15);--awb-mobile-active-bg:var(--awb-custom15);--awb-mobile-trigger-color:var(--awb-color2);--awb-mobile-trigger-background-color:var(--awb-custom15);--awb-mobile-justify:flex-start;--awb-mobile-caret-left:auto;--awb-mobile-caret-right:0;--awb-fusion-font-family-typography:&quot;Nunito&quot;;--awb-fusion-font-style-typography:normal;--awb-fusion-font-weight-typography:700;--awb-fusion-font-family-submenu-typography:&quot;Nunito&quot;;--awb-fusion-font-style-submenu-typography:normal;--awb-fusion-font-weight-submenu-typography:400;--awb-fusion-font-family-mobile-typography:inherit;--awb-fusion-font-style-mobile-typography:normal;--awb-fusion-font-weight-mobile-typography:400;\" aria-label=\"Menu navigation pages consommateurs\" data-breakpoint=\"0\" data-count=\"1\" data-transition-type=\"fade\" data-transition-time=\"300\"><ul id=\"menu-menu-navigation-pages-consommateurs-1\" class=\"fusion-menu awb-menu__main-ul awb-menu__main-ul_column\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1955 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1955\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Assurance<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Assurance\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1956 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/assurance-scolaire\/\" class=\"awb-menu__sub-a\"><span>Assurance scolaire<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1957 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/resilier-son-assurance\/\" class=\"awb-menu__sub-a\"><span>R\u00e9silier son assurance<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1954 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1954\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">V\u00e9hicules<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of V\u00e9hicules\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1962 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-neuf\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule neuf<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1963 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-doccasion\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule d\u2019occasion<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1958 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1958\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Garanties l\u00e9gales et commerciales<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Garanties l\u00e9gales et commerciales\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1961 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-legale-de-conformite\/\" class=\"awb-menu__sub-a\"><span>Garantie l\u00e9gale de conformit\u00e9<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1959 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-commerciale\/\" class=\"awb-menu__sub-a\"><span>Garantie commerciale<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1960 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-des-vices-caches\/\" class=\"awb-menu__sub-a\"><span>Garantie des vices cach\u00e9s<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1964 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1964\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Achat d\u2019un produit ou service<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Achat d\u2019un produit ou service\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1965 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/acheter-sur-internet\/\" class=\"awb-menu__sub-a\"><span>Acheter sur internet<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1966 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/arrhes-acompte-et-avoir\/\" class=\"awb-menu__sub-a\"><span>Arrhes, acompte et avoir<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1967 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/contrat-de-service-de-communication\/\" class=\"awb-menu__sub-a\"><span>Contrat de service de communication<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1968 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/credit-a-la-consommation-en-polynesie-francaise-hors-credit-immobilier\/\" class=\"awb-menu__sub-a\"><span>Cr\u00e9dit \u00e0 la consommation en Polyn\u00e9sie Fran\u00e7aise (hors cr\u00e9dit immobilier)<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1969 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/delais-de-reflexion-et-de-retractation\/\" class=\"awb-menu__sub-a\"><span>D\u00e9lais de r\u00e9flexion et de r\u00e9tractation<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1970 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/livraison\/\" class=\"awb-menu__sub-a\"><span>Livraison<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1971 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1971\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Prix, publicit\u00e9, promotion et affichage des prix<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Prix, publicit\u00e9, promotion et affichage des prix\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1972 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/affichage-des-prix\/\" class=\"awb-menu__sub-a\"><span>Affichage des prix<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1973 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/cadeaux-et-primes\/\" class=\"awb-menu__sub-a\"><span>Cadeaux et primes<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1974 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/ppn-pgc-les-produits-reglementes\/\" class=\"awb-menu__sub-a\"><span>PPN, PGC : Les produits r\u00e9glement\u00e9s<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1975 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/publicite-mensongere-ou-trompeuse\/\" class=\"awb-menu__sub-a\"><span>Publicit\u00e9 mensong\u00e8re ou trompeuse<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2636 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/reduction-de-prix\/\" class=\"awb-menu__sub-a\"><span>R\u00e9duction de prix<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1976 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1976\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Infos diverses<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Infos diverses\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1977 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/artifices-de-divertissement-securite-et-conformite\/\" class=\"awb-menu__sub-a\"><span>Artifices de divertissement : s\u00e9curit\u00e9 et conformit\u00e9<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1978 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/la-revision-du-loyer\/\" class=\"awb-menu__sub-a\"><span>La r\u00e9vision du loyer<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1979 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/rappel-de-produits\/\" class=\"awb-menu__sub-a\"><span>Rappel de produits<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1980 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/resoudre-un-litige\/\" class=\"awb-menu__sub-a\"><span>R\u00e9soudre un litige<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1982 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/suivi-de-laccord-de-moderation-sur-les-tarifs-bancaires-aux-particuliers-en-polynesie-francaise\/\" class=\"awb-menu__sub-a\"><span>Suivi de l\u2019accord de mod\u00e9ration sur les tarifs bancaires aux particuliers en Polyn\u00e9sie fran\u00e7aise<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1983 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/ventes-en-reseau-mlm-a-la-boule-de-neige\/\" class=\"awb-menu__sub-a\"><span>Ventes en r\u00e9seau, MLM, \u00e0 la boule de neige\u2026<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1984 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"1984\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/fiches-dinfo-pour-les-consommateurs\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Fiches d\u2019info pour les consommateurs<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div>\n<\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":341,"featured_media":0,"parent":1643,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1656","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/users\/341"}],"replies":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/comments?post=1656"}],"version-history":[{"count":0,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1656\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1643"}],"wp:attachment":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/media?parent=1656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}