{"id":1703,"date":"2024-04-28T02:56:23","date_gmt":"2024-04-28T00:56:23","guid":{"rendered":"https:\/\/www.service-public.pf\/dgae\/?page_id=1703"},"modified":"2024-05-23T08:04:47","modified_gmt":"2024-05-23T06:04:47","slug":"livraison","status":"publish","type":"page","link":"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/livraison\/","title":{"rendered":"Livraison"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left center;--awb-background-blend-mode:overlay;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:30px;--awb-padding-left:40px;--awb-background-image:linear-gradient(141deg, rgba(255,255,255,0) 20%,var(--awb-color3) 50%),url(https:\/\/www.service-public.pf\/dgae\/wp-content\/uploads\/sites\/44\/2024\/05\/Achat-produit-et-service.jpg);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"awb-background-pattern\" style=\"background-image:  url();opacity: 1 ;background-size:100px;mix-blend-mode:normal;\"><\/div><div class=\"awb-background-mask\" style=\"background-image:  url();opacity: 1 ;transform: scale(1, 1);mix-blend-mode:normal;\"><\/div><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:45px;--awb-padding-bottom:45px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:50px;--awb-text-color:var(--awb-color1);--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:500;\"><p>Livraison<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:var(--awb-color3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:6px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:8px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-font-size:16px;--awb-text-hover-color:var(--awb-color2);--awb-text-color:var(--awb-color1);--awb-breadcrumb-sep:&#039;\/&#039;;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><li class=\"fusion-breadcrumb-item awb-breadcrumb-sep awb-home\" ><a href=\"https:\/\/www.service-public.pf\/dgae\" class=\"fusion-breadcrumb-link\"><span >Home<\/span><\/a><\/li><\/ol><\/nav><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:35px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-no-small-visibility fusion-no-medium-visibility\" style=\"--awb-padding-top:26px;--awb-padding-right:24px;--awb-padding-bottom:61px;--awb-padding-left:19px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom15);--awb-bg-color-hover:var(--awb-custom15);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:8.448%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p style=\"font-size: 25px;font-family: Nunito;font-weight: 600\" data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"600\">Consommateurs<\/p>\n<\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-click mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-toggle awb-menu_indent-left awb-menu_mt-align-flex-start close-on-outer-click-yes mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_arrows-sub awb-menu_v-stacked awb-submenu_cm_accordion\" style=\"--awb-font-size:15px;--awb-min-height:20px;--awb-bg:rgba(238,246,222,0);--awb-border-radius-top-left:15px;--awb-border-radius-top-right:15px;--awb-border-radius-bottom-right:15px;--awb-border-radius-bottom-left:15px;--awb-gap:15px;--awb-items-padding-top:5px;--awb-items-padding-right:10px;--awb-items-padding-bottom:5px;--awb-items-padding-left:10px;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-color:var(--awb-color3);--awb-active-color:var(--awb-color3);--awb-active-bg:var(--awb-custom15);--awb-active-border-top:1px;--awb-active-border-right:1px;--awb-active-border-bottom:1px;--awb-active-border-left:1px;--awb-active-border-color:var(--awb-color3);--awb-submenu-bg:rgba(238,246,222,0);--awb-submenu-sep-color:var(--awb-color3);--awb-submenu-active-bg:rgba(238,246,222,0);--awb-submenu-active-color:var(--awb-color3);--awb-arrows-size-height:2px;--awb-arrows-size-width:2px;--awb-main-justify-content:flex-start;--awb-sub-justify-content:flex-start;--awb-mobile-bg:var(--awb-custom15);--awb-mobile-active-bg:var(--awb-custom15);--awb-mobile-trigger-color:var(--awb-color2);--awb-mobile-trigger-background-color:var(--awb-custom15);--awb-mobile-justify:flex-start;--awb-mobile-caret-left:auto;--awb-mobile-caret-right:0;--awb-fusion-font-family-typography:&quot;Nunito&quot;;--awb-fusion-font-style-typography:normal;--awb-fusion-font-weight-typography:700;--awb-fusion-font-family-submenu-typography:&quot;Nunito&quot;;--awb-fusion-font-style-submenu-typography:normal;--awb-fusion-font-weight-submenu-typography:400;--awb-fusion-font-family-mobile-typography:inherit;--awb-fusion-font-style-mobile-typography:normal;--awb-fusion-font-weight-mobile-typography:400;\" aria-label=\"Menu navigation pages consommateurs\" data-breakpoint=\"1024\" data-count=\"0\" data-transition-type=\"fade\" data-transition-time=\"300\"><button type=\"button\" class=\"awb-menu__m-toggle awb-menu__m-toggle_no-text\" aria-expanded=\"false\" aria-controls=\"menu-menu-navigation-pages-consommateurs\"><span class=\"awb-menu__m-toggle-inner\"><span class=\"collapsed-nav-text\"><span class=\"screen-reader-text\">Toggle Navigation<\/span><\/span><span class=\"awb-menu__m-collapse-icon awb-menu__m-collapse-icon_no-text\"><span class=\"awb-menu__m-collapse-icon-open awb-menu__m-collapse-icon-open_no-text fa-bars fas\"><\/span><span class=\"awb-menu__m-collapse-icon-close awb-menu__m-collapse-icon-close_no-text fa-times fas\"><\/span><\/span><\/span><\/button><ul id=\"menu-menu-navigation-pages-consommateurs\" class=\"fusion-menu awb-menu__main-ul awb-menu__main-ul_column\"><li  id=\"menu-item-1955\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1955 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1955\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Assurance<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Assurance\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1956\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1956 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/assurance-scolaire\/\" class=\"awb-menu__sub-a\"><span>Assurance scolaire<\/span><\/a><\/li><li  id=\"menu-item-1957\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1957 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/resilier-son-assurance\/\" class=\"awb-menu__sub-a\"><span>R\u00e9silier son assurance<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1954\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1954 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1954\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">V\u00e9hicules<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of V\u00e9hicules\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1962\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1962 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-neuf\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule neuf<\/span><\/a><\/li><li  id=\"menu-item-1963\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1963 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-doccasion\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule d\u2019occasion<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1958\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1958 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1958\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Garanties l\u00e9gales et commerciales<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Garanties l\u00e9gales et commerciales\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1961\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1961 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-legale-de-conformite\/\" class=\"awb-menu__sub-a\"><span>Garantie l\u00e9gale de conformit\u00e9<\/span><\/a><\/li><li  id=\"menu-item-1959\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1959 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-commerciale\/\" class=\"awb-menu__sub-a\"><span>Garantie commerciale<\/span><\/a><\/li><li  id=\"menu-item-1960\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1960 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-des-vices-caches\/\" class=\"awb-menu__sub-a\"><span>Garantie des vices cach\u00e9s<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1964\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1964 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1964\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Achat d\u2019un produit ou service<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Achat d\u2019un produit ou service\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1965\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1965 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/acheter-sur-internet\/\" class=\"awb-menu__sub-a\"><span>Acheter sur internet<\/span><\/a><\/li><li  id=\"menu-item-1966\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1966 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/arrhes-acompte-et-avoir\/\" class=\"awb-menu__sub-a\"><span>Arrhes, acompte et avoir<\/span><\/a><\/li><li  id=\"menu-item-1967\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1967 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/contrat-de-service-de-communication\/\" class=\"awb-menu__sub-a\"><span>Contrat de service de communication<\/span><\/a><\/li><li  id=\"menu-item-1968\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1968 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/credit-a-la-consommation-en-polynesie-francaise-hors-credit-immobilier\/\" class=\"awb-menu__sub-a\"><span>Cr\u00e9dit \u00e0 la consommation en Polyn\u00e9sie Fran\u00e7aise (hors cr\u00e9dit immobilier)<\/span><\/a><\/li><li  id=\"menu-item-1969\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1969 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/delais-de-reflexion-et-de-retractation\/\" class=\"awb-menu__sub-a\"><span>D\u00e9lais de r\u00e9flexion et de r\u00e9tractation<\/span><\/a><\/li><li  id=\"menu-item-1970\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1970 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/livraison\/\" class=\"awb-menu__sub-a\"><span>Livraison<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1971\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1971 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1971\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Prix, publicit\u00e9, promotion et affichage des prix<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Prix, publicit\u00e9, promotion et affichage des prix\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1972\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1972 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/affichage-des-prix\/\" class=\"awb-menu__sub-a\"><span>Affichage des prix<\/span><\/a><\/li><li  id=\"menu-item-1973\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1973 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/cadeaux-et-primes\/\" class=\"awb-menu__sub-a\"><span>Cadeaux et primes<\/span><\/a><\/li><li  id=\"menu-item-1974\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1974 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/ppn-pgc-les-produits-reglementes\/\" class=\"awb-menu__sub-a\"><span>PPN, PGC : Les produits r\u00e9glement\u00e9s<\/span><\/a><\/li><li  id=\"menu-item-1975\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1975 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/publicite-mensongere-ou-trompeuse\/\" class=\"awb-menu__sub-a\"><span>Publicit\u00e9 mensong\u00e8re ou trompeuse<\/span><\/a><\/li><li  id=\"menu-item-2636\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2636 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/reduction-de-prix\/\" class=\"awb-menu__sub-a\"><span>R\u00e9duction de prix<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1976\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1976 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1976\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Infos diverses<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Infos diverses\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li  id=\"menu-item-1977\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1977 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/artifices-de-divertissement-securite-et-conformite\/\" class=\"awb-menu__sub-a\"><span>Artifices de divertissement : s\u00e9curit\u00e9 et conformit\u00e9<\/span><\/a><\/li><li  id=\"menu-item-1978\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1978 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/la-revision-du-loyer\/\" class=\"awb-menu__sub-a\"><span>La r\u00e9vision du loyer<\/span><\/a><\/li><li  id=\"menu-item-1979\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1979 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/rappel-de-produits\/\" class=\"awb-menu__sub-a\"><span>Rappel de produits<\/span><\/a><\/li><li  id=\"menu-item-1980\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1980 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/resoudre-un-litige\/\" class=\"awb-menu__sub-a\"><span>R\u00e9soudre un litige<\/span><\/a><\/li><li  id=\"menu-item-1982\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1982 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/suivi-de-laccord-de-moderation-sur-les-tarifs-bancaires-aux-particuliers-en-polynesie-francaise\/\" class=\"awb-menu__sub-a\"><span>Suivi de l\u2019accord de mod\u00e9ration sur les tarifs bancaires aux particuliers en Polyn\u00e9sie fran\u00e7aise<\/span><\/a><\/li><li  id=\"menu-item-1983\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1983 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/ventes-en-reseau-mlm-a-la-boule-de-neige\/\" class=\"awb-menu__sub-a\"><span>Ventes en r\u00e9seau, MLM, \u00e0 la boule de neige\u2026<\/span><\/a><\/li><\/ul><\/li><li  id=\"menu-item-1984\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1984 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"1984\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/fiches-dinfo-pour-les-consommateurs\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Fiches d\u2019info pour les consommateurs<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_3_4 3_4 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-evenly fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography1-line-height);--awb-letter-spacing:var(--awb-typography1-letter-spacing);--awb-text-transform:var(--awb-typography1-text-transform);--awb-margin-bottom:0px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:500;\"><p>Date de livraison<\/p>\n<\/div><div class=\"fusion-text fusion-text-4\" style=\"--awb-content-alignment:justify;--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Le professionnel a l&rsquo;obligation de respecter la date de livraison indiqu\u00e9e ou convenue avec le consommateur, ou, \u00e0 d\u00e9faut, de livrer dans les 30 jours.<\/p>\n<\/div><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color1) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:#ffffff; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Nunito\";font-style:normal;font-weight:600;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Nunito\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color3) !important;border-color: var(--awb-color3) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color2);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color2);}.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color2)!important;border-color: var(--awb-color2)!important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color3) !important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box { background-color: var(--awb-color3)!important;border-color: var(--awb-color3)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"margin-top:20px;\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2587 livraison \"><span class=\"entry-title rich-snippet-hidden\">Comment connaitre la date de livraison ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-30T05:58:06-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2587\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2587\" href=\"#collapse-1-2587\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment connaitre la date de livraison ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2587\" aria-labelledby=\"faq_1-2587\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p>En g\u00e9n\u00e9ral la date de livraison est d\u00e9termin\u00e9e par le professionnel : elle doit alors vous \u00eatre clairement indiqu\u00e9e.<\/p>\n<p>Vous pouvez \u00e9galement convenir avec le professionnel d&rsquo;une date qui vous convienne mieux : si cette date est un \u00e9l\u00e9ment essentiel contrat, il faut le pr\u00e9ciser imp\u00e9rativement au vendeur.<\/p>\n<p>En l&rsquo;absence de date indiqu\u00e9e, ou convenue, le professionnel doit vous livrer dans les 30 jours qui suivent la commande.<\/p>\n<\/h3>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2589 livraison \"><span class=\"entry-title rich-snippet-hidden\">Si la date ou le d\u00e9lai de livraison sont impr\u00e9cis.<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-30T05:58:36-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2589\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2589\" href=\"#collapse-1-2589\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Si la date ou le d\u00e9lai de livraison sont impr\u00e9cis.<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2589\" aria-labelledby=\"faq_1-2589\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p>Il ne peut pas y avoir de date ou de d\u00e9lai impr\u00e9cis car cela peut \u00eatre consid\u00e9r\u00e9 comme abusif. En effet, les clauses indiquant une livraison \u00ab d\u00e8s que possible \u00bb, \u00ab selon les disponibilit\u00e9s d\u2019approvisionnement du fabricant \u00bb, ou pour une \u00ab date donn\u00e9e \u00e0 titre indicatif \u00bb sont pr\u00e9sum\u00e9es abusives.<\/p>\n<p>De telles clauses peuvent conf\u00e9rer un avantage excessif au professionnel en le laissant libre de d\u00e9terminer unilat\u00e9ralement la date de livraison. C\u2019est \u00e0 lui d\u2019apporter la preuve que la clause ne constitue pas un caract\u00e8re abusif.<\/p>\n<p>Si une telle clause figure dans le contrat, le consommateur peut ne pas prendre en compte et exiger la livraison sans retard injustifi\u00e9 au plus tard dans les 30 jours qui suivent la commande.<\/p>\n<\/h3>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2591 livraison \"><span class=\"entry-title rich-snippet-hidden\">Si la livraison doit se faire \u00e0 une date pr\u00e9cise.<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-30T05:59:25-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2591\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2591\" href=\"#collapse-1-2591\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Si la livraison doit se faire \u00e0 une date pr\u00e9cise.<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2591\" aria-labelledby=\"faq_1-2591\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p>Parfois, la date de livraison est un \u00e9l\u00e9ment essentiel d\u00e9terminant l\u2019achat : cadeau d\u2019anniversaire, d\u00e9part en vacances, mariage, etc.<\/p>\n<p>Si la marchandise doit \u00eatre livr\u00e9e \u00e0 une date pr\u00e9cise et s\u2019il s\u2019agit d\u2019une condition essentielle pour le consommateur, il faut le pr\u00e9ciser par \u00e9crit dans le contrat et ne pas se contenter de promesses verbales du professionnel.<\/p>\n<p style=\"color: var(--awb-color2)\"><i><b>Exemple : <\/b>g\u00e2teau d\u2019anniversaire \u00e0 livrer le 24 avril avant 15 heures.<\/i><\/p>\n<p>En cas de non-respect du d\u00e9lai pr\u00e9vu, le consommateur pourra demander l\u2019annulation plus facilement s\u2019il apporte la preuve que la date de livraison \u00e9tait importante pour lui.<\/p>\n<\/h3>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2596 livraison \"><span class=\"entry-title rich-snippet-hidden\">Que faire en cas de retard de livraison<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.service-public.pf\/dgae\/author\/teaproxi\/\" title=\"Articles par teaproxi\" rel=\"author\">teaproxi<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-30T06:01:42-10:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2596\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2596\" href=\"#collapse-1-2596\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que faire en cas de retard de livraison<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2596\" aria-labelledby=\"faq_1-2596\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><h3 data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"500\" style=\"font-family: Nunito\">\n<p>Dans le cas o\u00f9 le vendeur ne respecte pas ses obligations, le consommateur peut annuler le contrat en respectant la proc\u00e9dure suivante :<\/p>\n<\/p>\n<ul>\n<li>dans un premier temps, il met en demeure le professionnel par courrier recommand\u00e9 avec accus\u00e9 de r\u00e9ception ou par un autre \u00e9crit sur support durable (message \u00e9lectronique par exemple) d\u2019effectuer la livraison ou de fournir le service dans un d\u00e9lai suppl\u00e9mentaire raisonnable.<\/li>\n<li> ce n\u2019est que dans l\u2019hypoth\u00e8se o\u00f9 le professionnel ne se serait pas ex\u00e9cut\u00e9 durant ce nouveau d\u00e9lai, que le consommateur pourra, selon les m\u00eames modalit\u00e9s, informer le professionnel qu\u2019il veut mettre fin au contrat.<\/li>\n<\/ul>\n<\/h3>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-padding-top:22.9812px;--awb-padding-right:35px;--awb-padding-bottom:13.95px;--awb-padding-left:35px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom15);--awb-bg-color-hover:var(--awb-custom15);--awb-bg-image:linear-gradient(180deg, var(--awb-custom10) 31%,var(--awb-color8) 86%);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:100%;--awb-margin-top-large:10.9875px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row fusion-flex-align-items-stretch fusion-content-nowrap\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-exclamation-triangle fas circle-no fusion-text-flow\" style=\"--awb-iconcolor:var(--awb-color1);--awb-iconcolor-hover:var(--awb-color1);--awb-font-size:32px;--awb-margin-right:16px;\"><\/i><div class=\"fusion-text fusion-text-9\" style=\"--awb-font-size:22px;--awb-line-height:var(--awb-typography1-line-height);--awb-letter-spacing:var(--awb-typography1-letter-spacing);--awb-text-transform:var(--awb-typography1-text-transform);--awb-text-color:var(--awb-color1);--awb-margin-right:50px;--awb-margin-left:20px;--awb-text-font-family:var(--awb-typography1-font-family);--awb-text-font-weight:var(--awb-typography1-font-weight);--awb-text-font-style:var(--awb-typography1-font-style);\"><p>Attention<\/p>\n<\/div><div class=\"fusion-text fusion-text-10\" style=\"--awb-content-alignment:justify;--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-color:var(--awb-color1);--awb-margin-left:20px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Un retard de quelques jours n\u2019est pas suffisant pour obtenir l\u2019annulation de la vente, sauf si le consommateur avait pr\u00e9cis\u00e9 que la date \u00e9tait un \u00e9l\u00e9ment essentiel du contrat.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-11\" style=\"--awb-content-alignment:justify;--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-margin-top:20px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Le contrat est consid\u00e9r\u00e9 comme annul\u00e9 \u00e0 r\u00e9ception de la lettre ou de l\u2019\u00e9crit informant le professionnel de cette annulation \u00e0 moins que le professionnel ne se soit ex\u00e9cut\u00e9 entre-temps. <\/p>\n<p>N\u00e9anmoins, le consommateur peut imm\u00e9diatement annuler le contrat lorsque le professionnel refuse de livrer le bien ou de fournir le service ou lorsqu\u2019il n\u2019ex\u00e9cute pas son obligation de livraison du bien \u00e0 la date ou \u00e0 l\u2019expiration du d\u00e9lai et que cette date ou ce d\u00e9lai constitue pour le consommateur une condition essentielle du contrat.<\/p>\n<p>Une fois le contrat annul\u00e9, le professionnel est tenu de rembourser le consommateur de la totalit\u00e9 des sommes vers\u00e9es, au plus tard dans les 14 jours suivant la date \u00e0 laquelle le contrat a \u00e9t\u00e9 d\u00e9nonc\u00e9. Tout retard entra\u00eene une majoration de plein droit, d\u2019une somme \u00e0 rembourser, qui s\u2019\u00e9tablit comme suit :<\/p>\n<\/p>\n<ul>\n<li>10% de la somme pour un retard inf\u00e9rieur ou \u00e9gal \u00e0 30 jours<\/li>\n<li>20% de la somme pour un retard allant de 30 jours \u00e0 60 jours<\/li>\n<li>50% au-del\u00e0 de 60 jours de retard.<\/li>\n<\/ul>\n<ul>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-12 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography1-line-height);--awb-letter-spacing:var(--awb-typography1-letter-spacing);--awb-text-transform:var(--awb-typography1-text-transform);--awb-margin-top:20px;--awb-margin-bottom:0px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:500;\"><p>Le jour de la livraison<\/p>\n<\/div><div class=\"fusion-text fusion-text-13\" style=\"--awb-content-alignment:justify;--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-margin-top:20px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p><span style=\"background-color: var(--awb-bg-color-medium);color: var(--awb-text-color);font-family: var(--awb-text-font-family);font-size: var(--awb-font-size);font-style: var(--awb-text-font-style);font-weight: var(--awb-text-font-weight);letter-spacing: var(--awb-letter-spacing);text-align: var(--awb-content-alignment);text-transform: var(--awb-text-transform)\">Lorsque le livreur se pr\u00e9sente chez vous, ne signez pas tout de suite le bon de livraison. V\u00e9rifiez d\u2019abord que la marchandise n\u2019a pas de d\u00e9fauts apparents.<\/span><\/p>\n<ul>\n<li>Si la marchandise ne correspond  pas \u00e0 ce que vous avez command\u00e9, refusez la et ne signez pas le bon de livraison. Le vendeur est tenue de vous d\u00e9livrer un produit conforme \u00e0 ce que vous avez command\u00e9 : c&rsquo;est la garantie l\u00e9gale de conformit\u00e9. Adressez une lettre recommand\u00e9e au vendeur en le mettant en demeure de vous livrer la marchandise convenue et si le vendeur propose l\u2019\u00e9change contre un autre mod\u00e8le, vous n\u2019\u00eates pas oblig\u00e9 d\u2019accepter.<\/li>\n<li>Si la livraison n\u2019est pas compl\u00e8te ou si le produit a \u00e9t\u00e9 abim\u00e9, faites des r\u00e9serves sur le bon de livraison en indiquant quels \u00e9l\u00e9ments de votre commande n\u2019ont pas \u00e9t\u00e9 livr\u00e9s ou ont \u00e9t\u00e9 abim\u00e9s et envoyez une lettre de mise en demeure, en recommand\u00e9e, pour obtenir le reste de votre commande.<\/li>\n<li>Si vous \u00eates absent au moment de la livraison, vous pouvez donner mandat \u00e0 quelqu\u2019un pour r\u00e9ceptionner votre commande.<\/li>\n<\/ul>\n<p>Dans tous les cas, en cas de probl\u00e8me, vous pouvez tenter de trouver un arrangement amiable avec le vendeur, par exemple celui de garder la marchandise en contrepartie d\u2019une diminution du prix.<\/p>\n<ul>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-14 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography1-line-height);--awb-letter-spacing:var(--awb-typography1-letter-spacing);--awb-text-transform:var(--awb-typography1-text-transform);--awb-margin-top:20px;--awb-margin-bottom:0px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:500;\"><p>Le transfert des risques<\/p>\n<\/div><div class=\"fusion-text fusion-text-15\" style=\"--awb-content-alignment:justify;--awb-font-size:20px;--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-margin-top:20px;--awb-text-font-family:&quot;Nunito&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p class=\"text-align-justify\">Par principe, dans un contrat entre un professionnel et un consommateur, les risques li\u00e9s \u00e0 l&rsquo;endommagement ou \u00e0 la perte du produit objet de la livraison sont \u00e0 la charge du professionnel jusqu&rsquo;\u00e0 la remise du bien au consommateur.<\/p>\n<p class=\"text-align-justify\">Cependant, il existe des cas dans lesquels le risque d\u2019endommagement ou de perte d\u2019un bien qui fait l\u2019objet d\u2019une livraison, est transf\u00e9r\u00e9 du vendeur au consommateur.<\/p>\n<ul>\n<li class=\"text-align-justify\">Lorsque le consommateur d\u00e9signe une personne, autre que le transporteur propos\u00e9 par le professionnel, pour prendre possession de la chose.<\/li>\n<\/ul>\n<p class=\"text-align-justify\"><em><strong style=\"color: var(--awb-color2)\">Exemple :<\/strong><span style=\"color: var(--awb-color2)\"> si le bien est livr\u00e9 chez vous et que vous avez indiqu\u00e9 au vendeur que le voisin allait signer le bon de livraison et prendre possession de la chose, vous \u00eates responsable de tous les dommages qui pourraient \u00eatre caus\u00e9s \u00e0 partir du moment o\u00f9 le voisin a sign\u00e9.<\/span><\/em><\/p>\n<ul>\n<li class=\"text-align-justify\">Lorsque le consommateur confie la livraison du bien \u00e0 un transporteur autre que celui propos\u00e9 par le professionnel, le risque de perte ou d\u2019endommagement du bien est transf\u00e9r\u00e9 au consommateur, \u00e0 la remise du bien au transporteur.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-no-large-visibility\" style=\"--awb-padding-top:26px;--awb-padding-right:24px;--awb-padding-bottom:61px;--awb-padding-left:19px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom15);--awb-bg-color-hover:var(--awb-custom15);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:8.448%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:2;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:2;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p style=\"font-size: 25px;font-family: Nunito;font-weight: 600\" data-fusion-font=\"true\" data-fusion-google-font=\"Nunito\" data-fusion-google-variant=\"600\">Consommateurs<\/p>\n<\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-click mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-toggle awb-menu_indent-left awb-menu_mt-align-flex-start close-on-outer-click-yes mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_arrows-sub awb-menu_v-stacked awb-submenu_cm_accordion\" style=\"--awb-font-size:15px;--awb-min-height:20px;--awb-bg:var(--awb-custom15);--awb-border-radius-top-left:15px;--awb-border-radius-top-right:15px;--awb-border-radius-bottom-right:15px;--awb-border-radius-bottom-left:15px;--awb-gap:15px;--awb-items-padding-top:2px;--awb-items-padding-right:5px;--awb-items-padding-bottom:2px;--awb-items-padding-left:5px;--awb-border-color:var(--awb-color3);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-color:var(--awb-color3);--awb-active-color:var(--awb-color3);--awb-active-bg:var(--awb-custom15);--awb-active-border-top:1px;--awb-active-border-right:1px;--awb-active-border-bottom:1px;--awb-active-border-left:1px;--awb-active-border-color:var(--awb-color3);--awb-submenu-bg:rgba(238,246,222,0);--awb-submenu-sep-color:var(--awb-custom15);--awb-submenu-active-bg:rgba(238,246,222,0);--awb-submenu-active-color:var(--awb-color3);--awb-arrows-size-height:2px;--awb-arrows-size-width:2px;--awb-main-justify-content:flex-start;--awb-sub-justify-content:flex-start;--awb-mobile-bg:var(--awb-custom15);--awb-mobile-active-bg:var(--awb-custom15);--awb-mobile-trigger-color:var(--awb-color2);--awb-mobile-trigger-background-color:var(--awb-custom15);--awb-mobile-justify:flex-start;--awb-mobile-caret-left:auto;--awb-mobile-caret-right:0;--awb-fusion-font-family-typography:&quot;Nunito&quot;;--awb-fusion-font-style-typography:normal;--awb-fusion-font-weight-typography:700;--awb-fusion-font-family-submenu-typography:&quot;Nunito&quot;;--awb-fusion-font-style-submenu-typography:normal;--awb-fusion-font-weight-submenu-typography:400;--awb-fusion-font-family-mobile-typography:inherit;--awb-fusion-font-style-mobile-typography:normal;--awb-fusion-font-weight-mobile-typography:400;\" aria-label=\"Menu navigation pages consommateurs\" data-breakpoint=\"0\" data-count=\"1\" data-transition-type=\"fade\" data-transition-time=\"300\"><ul id=\"menu-menu-navigation-pages-consommateurs-1\" class=\"fusion-menu awb-menu__main-ul awb-menu__main-ul_column\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1955 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1955\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Assurance<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Assurance\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1956 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/assurance-scolaire\/\" class=\"awb-menu__sub-a\"><span>Assurance scolaire<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1957 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/assurance\/resilier-son-assurance\/\" class=\"awb-menu__sub-a\"><span>R\u00e9silier son assurance<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1954 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1954\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">V\u00e9hicules<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of V\u00e9hicules\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1962 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-neuf\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule neuf<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1963 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/vehicules\/acheter-un-vehicule-doccasion\/\" class=\"awb-menu__sub-a\"><span>Acheter un v\u00e9hicule d\u2019occasion<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1958 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1958\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Garanties l\u00e9gales et commerciales<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Garanties l\u00e9gales et commerciales\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1961 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-legale-de-conformite\/\" class=\"awb-menu__sub-a\"><span>Garantie l\u00e9gale de conformit\u00e9<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1959 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-commerciale\/\" class=\"awb-menu__sub-a\"><span>Garantie commerciale<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1960 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/garanties-legales-et-commerciales\/garantie-des-vices-caches\/\" class=\"awb-menu__sub-a\"><span>Garantie des vices cach\u00e9s<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1964 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1964\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Achat d\u2019un produit ou service<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Achat d\u2019un produit ou service\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1965 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/acheter-sur-internet\/\" class=\"awb-menu__sub-a\"><span>Acheter sur internet<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1966 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/arrhes-acompte-et-avoir\/\" class=\"awb-menu__sub-a\"><span>Arrhes, acompte et avoir<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1967 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/contrat-de-service-de-communication\/\" class=\"awb-menu__sub-a\"><span>Contrat de service de communication<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1968 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/credit-a-la-consommation-en-polynesie-francaise-hors-credit-immobilier\/\" class=\"awb-menu__sub-a\"><span>Cr\u00e9dit \u00e0 la consommation en Polyn\u00e9sie Fran\u00e7aise (hors cr\u00e9dit immobilier)<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1969 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/delais-de-reflexion-et-de-retractation\/\" class=\"awb-menu__sub-a\"><span>D\u00e9lais de r\u00e9flexion et de r\u00e9tractation<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1970 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/achat-dun-produit-ou-service\/livraison\/\" class=\"awb-menu__sub-a\"><span>Livraison<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1971 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1971\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Prix, publicit\u00e9, promotion et affichage des prix<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Prix, publicit\u00e9, promotion et affichage des prix\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1972 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/affichage-des-prix\/\" class=\"awb-menu__sub-a\"><span>Affichage des prix<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1973 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/cadeaux-et-primes\/\" class=\"awb-menu__sub-a\"><span>Cadeaux et primes<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1974 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/ppn-pgc-les-produits-reglementes\/\" class=\"awb-menu__sub-a\"><span>PPN, PGC : Les produits r\u00e9glement\u00e9s<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1975 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/publicite-mensongere-ou-trompeuse\/\" class=\"awb-menu__sub-a\"><span>Publicit\u00e9 mensong\u00e8re ou trompeuse<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2636 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/prix-publicite-promotion-et-affichage-des-prix\/reduction-de-prix\/\" class=\"awb-menu__sub-a\"><span>R\u00e9duction de prix<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1976 awb-menu__li awb-menu__main-li awb-menu__main-li_regular awb-menu__main-li_with-sub-arrow awb-menu__main-li_with-arrow\"  data-item-id=\"1976\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Infos diverses<\/span><\/a><button type=\"button\" aria-label=\"Open submenu of Infos diverses\" aria-expanded=\"false\" class=\"awb-menu__open-nav-submenu_mobile awb-menu__open-nav-submenu_click awb-menu__open-nav-submenu_main\"><\/button><span class=\"awb-menu__sub-arrow\"><\/span><ul class=\"awb-menu__sub-ul awb-menu__sub-ul_main\"><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1977 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/artifices-de-divertissement-securite-et-conformite\/\" class=\"awb-menu__sub-a\"><span>Artifices de divertissement : s\u00e9curit\u00e9 et conformit\u00e9<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1978 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/la-revision-du-loyer\/\" class=\"awb-menu__sub-a\"><span>La r\u00e9vision du loyer<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1979 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/rappel-de-produits\/\" class=\"awb-menu__sub-a\"><span>Rappel de produits<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1980 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/resoudre-un-litige\/\" class=\"awb-menu__sub-a\"><span>R\u00e9soudre un litige<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1982 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/suivi-de-laccord-de-moderation-sur-les-tarifs-bancaires-aux-particuliers-en-polynesie-francaise\/\" class=\"awb-menu__sub-a\"><span>Suivi de l\u2019accord de mod\u00e9ration sur les tarifs bancaires aux particuliers en Polyn\u00e9sie fran\u00e7aise<\/span><\/a><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1983 awb-menu__li awb-menu__sub-li\" ><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/infos-diverses\/ventes-en-reseau-mlm-a-la-boule-de-neige\/\" class=\"awb-menu__sub-a\"><span>Ventes en r\u00e9seau, MLM, \u00e0 la boule de neige\u2026<\/span><\/a><\/li><\/ul><\/li><li   class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1984 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"1984\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/www.service-public.pf\/dgae\/consommateurs\/fiches-dinfo-pour-les-consommateurs\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Fiches d\u2019info pour les consommateurs<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div>\n<\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":341,"featured_media":0,"parent":1672,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-1703","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/users\/341"}],"replies":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/comments?post=1703"}],"version-history":[{"count":0,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1703\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/pages\/1672"}],"wp:attachment":[{"href":"https:\/\/www.service-public.pf\/dgae\/wp-json\/wp\/v2\/media?parent=1703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}